Thank you for choosing our products! We want to provide you with the most accurate information regarding the shipping process for your order. Please note that our items are made-to-order, meaning they are crafted specifically for you after the purchase is made. This personalized approach ensures the highest quality and attention to detail.
Processing Time: Once your order is placed, please allow us 1-3 business days to carefully create and prepare your item for shipment. During this time, our skilled artisans will work diligently to bring your order to life, ensuring that every detail meets our rigorous standards.
Shipping Time: After the processing period, your order will be ready for shipment. The shipping time will depend on the shipping method you choose during checkout and the destination of your package. Please refer to the estimated shipping times below as a general guideline:
Standard Shipping: Typically takes 7-10 business days for domestic delivery and 10-15 business days for international delivery.
Expedited Shipping: Usually arrives within 3-5 business days for domestic delivery and 5-7 business days for international delivery.
Please note that these are estimated shipping times and may vary depending on factors such as customs processing, holidays, or unforeseen circumstances. We kindly ask for your patience and understanding as we work hard to ensure your order reaches you in a timely manner.
Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to your doorstep. Please make sure to check your email regularly for updates and keep an eye on your spam/junk folder, just in case.
We strive to provide you with an exceptional shopping experience from start to finish. If you have any further questions or need assistance with your order, please don't hesitate to reach out to our dedicated customer support team. We are here to help!
Thank you for your patience and understanding. We appreciate your support and look forward to delivering a truly special item that you will treasure for years to come.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.